Frequently Asked Questions

Can I get samples from your factory?

Yes, but not free.
If products have some quality problem, how would you deal with?

We will responsible for all the quality problems.
What’s the delivery time ?

Around 30 days.
What are your shipping options and costs?

By sea, by air, by express: DHL/UPS, Fedex.
Do you accept OEM business?

Yes, we are OEM supplier.
What is the standard of package?

Carton or wooden box depend on the light wattage(light weight). And customers can make customized requirement.
What kind of certificate you have ?

We have ISO9001, CE, ROHS, TUV,UL,ETL,CE,ROHS,DLC,SAA.
Do your products come with a warranty?

5-10 years warranty.