Frequently Asked Questions
1
Can I get samples from your factory?
Yes, but not free.
2
If products have some quality problem, how would you deal with?
We will responsible for all the quality problems.
3
What’s the delivery time ?
Around 30 days.
4
What are your shipping options and costs?
By sea, by air, by express: DHL/UPS, Fedex.
5
What is the standard of package?
Carton or wooden box depend on the light wattage(light weight). And customers can make customized requirement.
6
Do you accept OEM business?
Yes, we are OEM supplier.
7
What kind of certificate you have ?
We have ISO9001, CE, ROHS, TUV,UL,ETL,CE,ROHS,DLC,SAA.
8
Do your products come with a warranty?
5-10 years warranty.
LSleds Technology Co., Ltd
Add: 6 Building, Jinhuafa Industry, QingquanRoad, Longhua District ShenZhen, China
Ellen Shi
Tel: +86-755-83980579
Mobile: +86-13808856867
whatsApp: +86-13808856867
Skype: ellen030688
Quick Links
Have a simple question or looking for more information about a fixture? See our FAQ page for possible answers.
Register your lighting project to ensure you receive our after sales support and qualify for available warranties.